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Return & Refund Policy

Return & Refund Policy – 30-Day Guarantee

We want you to shop with confidence at PetHaven Store.

  • We offer free returns and full refunds within 30 days of delivery.

  • Items must be unused, in original condition, and in original packaging.

  • If your item is defective, damaged, or incorrect, please contact us immediately.

How to Request a Return

  1. Email us at support@PetHavenStore.site

  2. Provide your order number and reason for return

  3. Our support team will guide you through the return process

Refunds are processed back to the original payment method once the returned item is received and inspected.

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